IAPA GST#121773998
Cancellation Policy
IAPA reserves the right to cancel courses/functions with low enrollment. Our
cancellation policy is as follows:
- Generally, your company may cancel/transfer a participant’s registration up to
five business days before the course start date without penalty by contacting a
Customer Care Specialist and obtaining a cancellation number. Some exceptions
apply; contact us for details.
By phone: 905-614-1400 or 1-877-494-WSPS (9777).
By fax: 905-614-1434 or 1-877-553-WSPS (9777).
- If we receive a cancellation less than five business days before the course start
date, your company will be responsible for the full amount.
- If a participant does not show up for a course and a cancellation has not been
received prior to five business days from the course start date, your company will be charged the full amount.
- Your company may substitute a participant if the original participant is unable to
attend. This substitution may occur at any time up to the course start date.
- For course cancellations due to inclement weather, call 1-877-494-WSPS (9777), Option 8
(updated cancellation information will be available after 6:30 am on the day of
the course/event).
- Courses offered in conjunction with the Canadian Standards Association (CSA) are subject to different registration terms. Payments for these courses must be received before the course date. Registration fees are refundable (less a $100 service charge) provided that notification is received 14 business days before the course date. There will be no refunds after that date, but substitution of participants is permitted. No liability is assumed by CSA or IAPA for changes in course dates, content, speakers or venue.
Volume Discounts
Products
Volume discounts for selected products which have been marked throughout the catalogue are show below:
| 5-10 |
10% |
| 11-20 |
15% |
| 21+ |
20% |
Training
Volume discounts for selected training, which have been marked throughout the catalogue, are show below.
| 3-5 participants |
10% |
| 6-9 participants |
15% |
| 10+ participants |
20% |
1. Participants must be from the same organization
2. Participants must register for the same course. However, course dates and locations can vary; CSA/IAPA courses excluded
3. Registrations must be received by IAPA at the same time
Certification Training
Volume discounts for selected training, which have been marked throughout the catalogue, are show below.
| 3-5 participants |
10% |
| 6-9 participants |
15% |
| 10+ participants |
20% |
1. Participants must be from the same organization
2. Participants must register for the same course, however, course dates and locations can vary
3. Registrations must be received by IAPA at the same time
4. This discount cannot be combined with any other discount or special offer
Safety Group Discounts
Safety Group members receive a 10% savings on courses, workshops, regional
conferences and on-site training, including technical services (labour only) such as
ergonomics assessments and industrial hygiene testing (IAPA training requested or
required above and beyond training that is offered to the Safety Group as a whole).
Exceptions: All Certification Part One and Certification Part Two courses, CSA/IAPA
training and events, e-Courses, Confined Space Entry and Health & Safety Canada,
IAPA’s Conference and Trade Show.
Exceptions: Certification training parts one and two, CSA/IAPA training and events, Confined Space Entry (2 days), and Health & Safety Canada IAPA Conference and Trade Show.